Privacy Policy

Basic Policy

Our company complies with the Act on the Protection of Personal Information and handles customers’ personal information appropriately. We are committed to protecting personal information in accordance with the following policies.

1. We acquire, manage, use, and provide personal information in a lawful and appropriate manner in compliance with applicable laws and regulations. When using personal information, we do not use it beyond the scope necessary to achieve the specified purposes of use, and we take appropriate measures to ensure this.
2. We implement appropriate information security measures to ensure the accuracy and currency of personal information, prevent and address leakage, loss, damage, and similar incidents, and mitigate risks such as unauthorized access, loss, falsification, and disclosure.
3. We comply with laws and regulations related to the protection of personal information and carry out appropriate procedures regarding the acquisition, use, and provision of personal information.
4. We continuously review and strive to improve our efforts related to the protection of personal information.

Business Operator Information

Company Name: CONNECTABLUE Inc.
Address: LAPiS Aoyama II 5F, 2-4-8 Minami-Aoyama, Minato-ku, Tokyo 107-0062, Japan
Representative Director: Kaname Tsujii

Scope of Application

This Privacy Policy sets out the principles that our company adheres to when handling customers’ personal information or information equivalent thereto.

Methods of Collecting Personal Information

When you contact us by phone or email, or when you submit an inquiry through our contact form, we may collect information such as your company name, full name, address, email address, and phone number.

Purposes of Use of Personal Information

We use the information provided by customers within the scope of the following purposes.

• To confirm and respond to inquiries, comments, and similar communications
• To deliver and send email newsletters, direct mail, and various notifications
• For the provision, improvement, development, and marketing of our services

Management of Personal Information

In order to ensure the accuracy and security of personal information, we implement thorough security measures and take necessary and appropriate levels of safeguards against risks such as the leakage, falsification, and unauthorized access of personal information.

Provision of Personal Data to Third Parties

We will not provide personal information to third parties except in cases where there is a legitimate reason, including the following.

• When the consent of the individual has been obtained
• When required by laws or regulations
• When necessary for the protection of a person’s life, body, or property
• When necessary for public health or the sound development of children
• When cooperating with the execution of duties stipulated by laws and regulations of national authorities or similar bodies (such as tax investigations or statistical surveys)

Disclosure and Correction of Retained Personal Data

With regard to retained personal data, we will respond in accordance with applicable laws and regulations to requests from the individual or their authorized representative for notification of the purpose of use, disclosure, modification (including correction, addition, or deletion of content), suspension of use (including cessation or erasure of use), and suspension of provision to third parties. If you wish to make such a request, please contact us at the inquiry address provided at the end of this page.
We will respond to your inquiry by providing guidance on the applicable procedures. The same applies to requests for disclosure of third-party provision records as stipulated in Article 33, Paragraph 5 of the Act on the Protection of Personal Information in cases where we provide personal information to third parties.
In addition, for the purpose of verifying that the request is made by the individual themselves or their authorized representative, please submit the following documents when proceeding with the request.

1. A copy of a photo ID such as a driver’s license or passport (showing the name and address of the individual or their authorized representative), or a copy of a residence certificate (issued within 30 days prior to the date of the request for disclosure or similar actions)

The following applies in the case of an authorized representative

1. Documentation proving authorized representative status (such as a power of attorney)
2. If the authorized representative is an attorney, a document showing their bar registration number

After receiving your application and identity verification documents, we will notify you in writing or by equivalent means regarding the personal information for which disclosure or similar action has been requested.
Please note that a fee of 1,000 yen will be charged for requests for notification of the purpose of use or for disclosure. Please transfer the amount to our designated bank account at your own expense for the transfer fee. Additionally, depending on the nature of the request, an additional fee may be charged if the workload involved is significant. In such cases, we will provide you with a fee estimate in advance.

Inquiries Regarding Personal Information

For any opinions, questions, objections, complaints, or other inquiries regarding the handling of personal information, please contact the “Personal Information Complaints and Consultation Desk” below.

【Personal Information Complaints and Consultation Desk】
LAPiS Aoyama II 5F, 2-4-8 Minami-Aoyama, Minato-ku, Tokyo 107-0062, Japan
CONNECTABLUE Inc. — Personal Information Protection Inquiry Desk
E-mail: info@r63.by-intersect.jp
Reception Hours: Weekdays 10:00 AM – 5:00 PM

Regarding SSL

Our website supports SSL, which encrypts communications between web browsers and our web server. Personal information entered by users, such as their name, address, and phone number, is automatically encrypted.

Regarding Cookies and Similar Technologies

We use cookies for the purpose of protecting user privacy, enhancing convenience, delivering advertisements, and collecting statistical data. We may also use technologies such as cookies and JavaScript to collect records of user behavior on our website (such as accessed URLs, content, browsing order, etc.).
With respect to collected attribute information and behavioral history that does not identify specific individuals, we may use such information without any restriction.
In addition, the information described below is collected by being transmitted externally via the information collection modules embedded in our website. Information collection modules refer to programs provided by third parties that have the functionality to acquire and analyze information. Please note that our website does not provide support for opting out of the settings of the following information collection modules. For instructions on how to opt out of these settings, please refer to the privacy policies of the respective companies cited below.

【Information Collection Modules】
■ Information Collection Module Name: Google Analytics
■ Information Collection Module Provider: Google LLC
■ User Information Collected: Usage of our website by users
■ Use of User Information by the Information Collection Module Provider: Google uses such user information within the scope of the purposes of use as defined by Google. For details on Google Analytics, the purposes of use as defined by Google, and whether user information is provided to third parties or jointly used, please refer to the following.
Privacy Policy: https://policies.google.com/privacy
Terms of Service: https://marketingplatform.google.com/about/analytics/terms/jp/
■ Information Collection Module Name: Google Tag Manager
■ Information Collection Module Provider: Google LLC
■ User Information Collected: Usage of our website by users
■ Use of User Information by the Information Collection Module Provider: Google uses such user information within the scope of the purposes of use as defined by Google. For details on Google Analytics, the purposes of use as defined by Google, and whether user information is provided to third parties or jointly used, please refer to the following.
Privacy Policy：https://policies.google.com/privacy
Terms of Service：https://marketingplatform.google.com/intl/ja/about/analytics/tag-manager/use-policy/

Disclaimer

While we make every effort to ensure the accuracy of the information published on our website, we assume no responsibility whatsoever for any actions taken by users based on the information contained on our website. We shall bear no liability for any damages suffered by users or any damages caused by users to third parties as a result of their use of our website.

Copyrights and Portrait Rights

All content on our website, including text and images, is protected by copyright, portrait rights, and other applicable rights. Unauthorized use or reproduction is strictly prohibited.

Links

You are welcome to freely link to our website. However, please note that we may decline requests for links depending on the nature and content of the linking website.

Changes to This Privacy Policy

We will periodically review the content of this Privacy Policy and strive to improve it. This Privacy Policy may be revised without prior notice. Any changes to this Privacy Policy shall take effect upon being posted on this website.